Language evolves as society evolves, and the legal profession is no exception. Recently, updated guidance has encouraged law firms to move away from traditional salutations such as “Dear Sirs” in professional correspondence. While this phrase has long been commonplace in legal letters and emails, the shift reflects broader changes in how inclusivity, professionalism, and respect are understood today.
At A R Brown & Co, we welcome the opportunity to explain what this change means, why it matters, and how it supports clearer, more inclusive communication for everyone.
Why Has the Guidance Changed?
Historically, “Dear Sirs” was used as a default form of address when writing to another firm or organisation, regardless of who actually received the correspondence. Today, this approach no longer reflects the diversity of the legal profession or wider society.
The updated guidance recognises that:
- The legal profession is no longer male-dominated
- Gender-specific language can unintentionally exclude or misrepresent recipients
- Professional communication should reflect respect, accuracy, and inclusivity
This is not about criticism of past practice, but about ensuring modern correspondence aligns with today’s professional standards and expectations.
What Does This Mean in Practice?
In practical terms, firms are being encouraged to use gender-neutral and more accurate alternatives, such as:
- “Dear Colleagues”
- “Dear All”
- “Dear [Firm Name] Team”
- Addressing the named individual directly, where known
These options promote clarity and courtesy without changing the substance or formality of legal communication.
Why This Matters for Clients
For clients, this change reinforces something important: good legal service is about people as much as process.
Inclusive language:
- Helps ensure everyone feels respected and acknowledged
- Reflects a modern, approachable professional culture
- Supports clearer communication and stronger working relationships
Importantly, this change does not affect the quality, rigor, or legal standing of advice or documentation.
Our Approach at A R Brown & Co
At A R Brown & Co, we believe professionalism and inclusivity go hand in hand. We are committed to:
- Clear, respectful communication
- Adapting thoughtfully to changes in professional guidance
- Ensuring clients feel confident, understood, and well supported
We see this shift as a positive step that aligns with our values and our ongoing commitment to serving our clients and local community with care and integrity.
What Should You Do?
There is no action required from clients, but if you ever have questions about correspondence, documentation, or how we communicate with you or on your behalf, we are always happy to discuss this.
If you are a business owner or professional navigating similar changes within your own organisation, our team is here to offer practical, informed guidance, grounded in both legal expertise and real-world understanding.